So simple it doesn’t need documentation?

For the last couple of weeks or so, I’ve been poking around Google’s Chrome Web Store. Not looking for anything in particular, just taking a peek at some of the apps that are there. Doing that is aimless and mindless, I know, but it’s also kind of fun.

The other day, I took a look at one app. An online drawing program. It looked simple and, for whatever reason, I took a peek at the user comments. One comment really stood out:

Lots of tools, but no help documentation at all. You have to dig into the developer’s site to learn that the software is “currently undocumented’ which I take it means you’re on your own.

I looked at app in question, and it was simple. But only if you’re familiar with that type of software. And even though it’s a common application, not everyone is familiarity with it. They might not know the concepts or even the terminology around it that many of the fives of people reading this take for granted.

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Favourite posts from 2010: a mix

Here are a few more of our favourite posts from the last year:

Save posts on Communications from DMN in Evernote

Evernote Do you use Evernote? If so, you can clip and save the posts on this blog to Evernote by clicking the Remember button beside the title of each post. A pop-up window will open, and you can log in to your Evernote account.

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Favourite posts from 2010: skills

There’s more to technical communication than writing. You need a various skills, too. Some of which deviate from the usual focus on tools and techniques.

Here are our favourite posts from 2010 on skills.

Favourite posts from 2010: guest posts

We’ve been very lucky to forge some good relationships in the tech comm world. And a few of those fine folk have agreed to write guest posts in this space. Not only do those posts allow us to take a break, but they bring some different and interesting voices to the conversation here.

2010 was a banner year for guest posts. Here are the guest posts that appeared on the blog in 2010: