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On October 29, I attended the Free Software Open Source Symposium (FSOSS) at Seneca College here in Toronto. This was the second time that I attended FSOSS, and once again it was an interesting experience. Even when you take my presentation crash and burn out of the equation.
While I only sat in on three sessions this year, and only one of those sessions had any relation to technical communication, I learned quite a bit.
Here’s what I heard and learned.
by: Bill Albing
The technology we employ to manipulate and manage content is an important aspect of our work, because content is crucial in our role as communication professionals. For years, I have worked with content and the technology that delivers it to readers. I have seen automation of more of our work and I have worked with the changes that have transformed our work.
But I continue to wrangle with content, as Scott Abel says, and I continue to learn how to work with the tools of wrangling. I do not apologize for getting my hands dirty and sometimes getting rope burn trying to keep content organized and flowing. But I have, for the most part, been quite successful in working with content and the technology surrounding it. I am not a content strategist and I do not claim to manage the message in the vicissitudes of management.
There’s a moment that everyone who presents or speaks in public fears. And I entered that moment during a presentation last week.
I went blank.
Stage fright. Freezing up. A very pregnant pause. None of those terms really sum up what happened to me during that talk. I went all tabula. As in rasa. It wasn’t pleasant, for me or for my audience.
Here’s a look at what happened, and what I learned from the experience.