• Want to take your RoboHelp-generated WebHelp system across platforms, and maintain a consistent look and feel? Then check out Adobe’s RoboHelp Packager.
• Sarah Maddox was recently at the Australasian Online Documentation and Content Conference. Here’s a very interesting write up of the session on the usability of embedded help.
• In a case that could set a very interesting precedent, a technical writer is suing Sun Microsystems for overtime pay.
• New York Times columnist David Pogue reprints a reader’s letter on creating a product with the user in mind. Food for thought …
• I’ve often argued that well written and designed documentation can save on support costs. Here’s a blog entry that backs me up.
• Ever feel like Bartleby the Scrivner (the main character from the Herman Melville short story)? Well, you’re not alone.

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