Just because you can write …  Clip to Evernote

… in one or two or even three styles or areas doesn’t mean you can tackle other types of writing. I was reminded of this when reading a blog post by my pal Tom Johnson.

As you probably know, Tom is a well-known blogger and technical writer. In his blog, Tom recently discussed a week he spent in his employer’s marcomm department. Tom noted:

Apparently the ability to write a blog post doesn’t always translate into the ability to write other sorts of communications.

You shouldn’t expect to be able to do that. Let’s face it, you just can’t always jump into a new form of writing. Before you do that, you need practice. You need mentoring. You need education, even if it’s self education. Even then, being successful (or even effective) is definitely not a lock.

I know some good writers who can’t do marketing communications. I know a few communications professionals who can’t write good documentation to save their lives. I know technical communicators who can’t write a very good article or blog post. But that doesn’t mean they aren’t good at what they do. It could be that they can’t transfer their skills to another form of writing. Or maybe their minds are locked into one form of writing and they can’t break free of those shackles.

Trust me, I’ve been there. While I’m a fairly good writer of non fiction and documentation, I’ve never had much luck with fiction. I worked at it for quite a while, but I could never get the skills down. That said, I did learn a few things from trying to write short stories that I’ve been able to use in writing non fiction.

Writers, like everyone else, have limitations. Sometimes you can’t overcome those limitations. If you try and fail, will be a better person and (I hope) a better writer for it. Give other types of writing a try. If they don’t work out, pick yourself up and dust yourself off. Then focus on your strengths. Improve in the areas in which you excel.

Thoughts? Feel free to leave a comment.

Photo credit: drakis from Photoxpress

Taking notes, the Cornell way  Clip to Evernote

Taking notes is something that technical writers do. A lot. Many of us take those notes digitally – in a word processor, using a text editor, or with a smartphone.

Even with all the software and gadgets available, taking notes with pen and paper is still popular with many. So much for going paperless …

Taking notes, though, can be a challenge. Sometimes the ideas and thoughts of others are coming so quickly and furiously that you can barely keep up. To record those ideas and thoughts effectively, you some space and some structure. Not just for what you’re noting down, but in the way you’re developing those notes.

You can do that using the Cornell note-taking method.

Continue reading

Getting ready to work outside of the (home) office  Clip to Evernote

One of the great things about being a freelancer is that you have often have the option to work wherever you want. Many of us stick close to home – either in an actual home office, or a quiet corner somewhere. When the weather’s warmer, I take a laptop or a netbook out on to my enclosed porch and work for hours.

Sometimes, though, we need a change of pace or a change of scene. That could mean taking off to a library, a coffee shop, or a co-working space.

But just setting yourself up at an empty desk or table isn’t going to help you get more done. There are just as many distractions outside of the home office as there are in it.

If you need to get out of the home office, but also find that you lose some of your focus, you’re not alone. Here are some things you can do before decamping to get ready to work outside of the home office.

Continue reading

How to use curation analytics to improve your documentation  Clip to Evernote

by Mark Fidelman

How do you know if your online documentation is meeting the needs of the end users foryour products and services? For most of the world’s corporations the answer is we don’t.

Hang on, what do you mean? We have Google Analytics!

True, but does Google Analytics tell you the search keywords and phrases that your customers are searching for and not finding? Does it tell you if the content is solving the needs of your customers? Does it tell you when your documentation was last updated?

No it doesn’t.

Continue reading